Job Description:
Overview Barkers Hairdressing & Beauty Suppliers has been an established Hair & Beauty wholesaler for 40 years. We operate a business-to-business model and strictly supply to trade & professionals only. We have 5 Branches across East Anglia with field sales account managers based out of each site. We have training facilities at each branch where we are able to provide leading hair and beauty education. We pride ourselves on working with our customers in order to help their businesses thrive. We are an official Matrix Supplier offering a competitive service within our targeted territories. Due to continual growth, we are looking for an enthusiastic and self-motivated individual to join our team in our Peterborough Branch
The ideal candidate will possess excellent communication skills, organizational abilities, and a passion for delivering outstanding customer service. This role offers an exciting opportunity to develop your sales expertise within a vibrant environment, engaging with diverse customers and contributing to the overall success of our store.
Duties:
- Greet customers warmly and assist them in finding products that meet their needs
- Provide detailed product information and demonstrate features where applicable
- Upsell additional items to maximise sales opportunities while maintaining excellent customer service standards
- Maintain visual merchandising standards in line with company guidelines
- Process transactions accurately using the point-of-sale system, ensuring proper cash handling and phone etiquette
- Organise stock levels, restock shelves, and ensure the store is tidy and welcoming at all times
- Manage customer enquiries and taking orders both in person and via telephone efficiently and professionally
- Keep up-to-date with product knowledge to advise customers effectively
- Support the team with organisational tasks such as inventory checks and promotional displays
- May be required to cover holiday delivery duties so full driving licence is essential
- With 3 years experience
- Picking, packing and processing orders
- Heavy lifting is requires
Requirements:
- Fluency in English
- Strong communication skills with the ability to engage confidently with customers
- Organised with excellent time management skills to handle multiple tasks efficiently
- Basic maths skills for handling transactions and stock counts
- Experience in merchandising or retail sales is preferred but not essential; training will be provided
- Demonstrated organisational skills to maintain a well-presented store environment
- Ability to demonstrate good phone etiquette when interacting with customers over the phone
- Proven ability to upsell products tactfully to enhance customer experience and sales performance.
- This role provides an excellent platform for those looking to build a career in retail sales.
Job Type: Full-time
Benefits:
- Employee discount
- License/Certification:
- Driving Licence (required)
- Work Location: In person